Job & Internship Opportunities

Description:    

The House Manager, reporting to the Director of Guest Relations and as needed, Front-of-House Supervisors, oversees front-of-house operations for performances and special events at the Wang Theatre and Shubert Theatre. This position plays a key role in supporting the guest experience at one of Boston’s premier performing arts and entertainment venues, ensuring a safe, welcoming, and customer-focused environment while providing on-site leadership to front-of-house staff and supporting smooth theatre operations.

Qualifications:    

• Minimum of 2 years of front-of-house, customer service, or event operations experience in a theatre, performing arts, entertainment, hospitality, or related venue 
• Excellent interpersonal, customer service, and communication skills 
• Ability to remain calm and make sound decisions during emergencies or high-pressure situations 
• Strong organizational skills with the ability to multitask in a fast-paced environment 
• Experience supervising union and non-union staff preferred 
• Ability to work collaboratively within a team environment 
• General knowledge of ticketing systems; experience with Ticketmaster preferred 
• Proficiency in Microsoft Word, Excel, Outlook.
• Availability to work evenings, weekends, and holidays based on event schedules 
• Ability to stand and walk for extended periods and lift/move up to 25 pounds
• Bilingual or multilingual communication skills preferred 
• Preferred knowledge of payroll systems and procedures.
• CPR, First Aid, and/or AED certification preferred, or willingness to obtain certification

Essential Job Duties:    

• Oversee safe, secure, and customer-focused front-of-house operations for all performances and special events    
• Execute opening and closing procedures for theatre operations 
• Supervise ushers and assist union Chief Ushers during events, providing leadership, direction, and support 
• Communicate show, event, and operational information to front-of-house staff
• Monitor lobby, entry, and audience areas to ensure guest safety, comfort, and compliance with venue policies 
• Enforce venue policies and maintain a safe and respectful environment for all patrons and staff
• Assist patrons with accessibility needs, including accessible seating, assistive listening devices, and mobility aid storage 
• Respond to and resolve patron questions, concerns, complaints, and behavioral issues in a professional and timely manner
• Execute emergency procedures, crowd management protocols, and coordinate with emergency personnel when necessary 
• Coordinate with security, event managers, box office, custodial, and facilities staff to support smooth event operations 
• Assist with pre-show setup, intermission operations, and post-show audience exit management 
• Monitor cleanliness and presentation of front-of-house spaces throughout events 
• Support VIP and special event guest services as needed 
• Complete and distribute incident reports and performance logs as required 
• Review and verify Usher payroll submitted
• Perform other related duties as assigned by the Director of Guest Relations or other supervisory staff

To apply: Please email your resume with the subject line “House Manager Position” to Emilie Canez, Director of Guest Relations, at ecanez@bochcenter.org. 

Boch Center is an equal opportunity employer and does not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.

Position Summary

The Associate Director of Individual Giving & Donor Strategy is responsible for developing, managing, and growing a portfolio of individual donors and prospects to increase philanthropic support for the organization. Reporting to the Vice President & Chief Advancement Officer, this position plays a key role in cultivating, soliciting, stewarding, and retaining donors at all giving levels, with a focus on major gifts and donor engagement strategies that will be critical to future campaign goals.

 

The Associate Director works closely with senior leadership, board members, volunteers, and colleagues across the organization to advance fundraising goals, build a strong pipeline of donors and prospects and create meaningful relationships that support the organization's annual priorities around education initiatives, the Folk Americana Roots Hall of Fame (FARHOF) and historic preservation efforts.

 

Primary Responsibilities

 

Major Gifts and Donor Relations

• Manage a portfolio of individual donors and prospects capable of making annual gifts of $1,000 and above.
• Develop and implement individualized cultivation, solicitation, and stewardship strategies.
• Conduct personal visits, virtual meetings, and outreach to build long-term donor relationships.
• Create opportunities and schedule donor meetings, tours, and engagement opportunities to strengthen relationships and increase philanthropic support.
• Prepare solicitation materials, gift proposals, impact reports, and donor correspondence.
• Collaborate with executive leadership and board members on donor cultivation and solicitation activities.

 

Prospect Research and Pipeline Development

• Identify, qualify, and cultivate new individual donor prospects.
• Utilize donor databases, wealth screening and research tools to analyze giving capacity and philanthropic interests.
• Maintain an active pipeline of prospects moving through the cultivation cycle
• Schedule meeting and prepare briefing

 

Stewardship and Donor Experience

• Ensure donors receive timely acknowledgment, recognition, and reporting.
• Coordinate donor events, receptions, backstage experiences, and other engagement opportunities.
• Develop meaningful donor impact communications that demonstrate the value of philanthropic support.
• Partner with marketing and communications staff to create donor-focused content.

 

Planned Gifts, Donor Identification and Cultivation

• Identify current and prospective donors with the capacity and inclination to make planned gifts.
• Develop and maintain a portfolio of planned giving prospects.
• Research planned giving programs, make recommendations and implement policies and processes for accepting, crediting and recording estate gifts

 

Data Management and Reporting

• Maintain accurate donor records and activity reports in the organization's CRM database.
• Track fundraising activity, donor interactions, proposals, and gift commitments.
• Generate reports and analyze fundraising performance against established goals.
• Assist in forecasting revenue and preparing fundraising metrics for leadership and board reporting.

 

Collaboration and Organizational Support

• Work collaboratively with development, marketing, education, programming, and finance teams.
• Support fundraising events and special campaigns as needed.
• Serve as an ambassador for the organization at performances, community events, and donor functions.
• Participate in strategic planning and departmental initiatives.
• Support the Development Committee of the Board

 

Qualifications

 

Required

• Bachelor's degree or equivalent combination of education and experience.
• Minimum of 5+ years of progressively responsible fundraising, advancement or nonprofit development experience.
• Demonstrated success in cultivating and soliciting individual donors or clients.
• Strong interpersonal, communication, and presentation skills.
• Ability to coordinate and manage multiple projects simultaneously.
• Exceptional attention to detail.
• Interest in organizing events and gatherings that will bring friends, donors and prospects together.
• Excellent writing and proposal development abilities.
• Experience working with donor databases and CRM systems.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Ability to work evenings and weekends as required for donor events and performances.

 

Preferred

• Passion for the arts and culture, historic preservation, community impact or nonprofit fundraising.
• Proven success asking for gifts.
• Knowledge of major gift fundraising principles, planned gift strategies, and moves management.
• Experience working with volunteers, boards, and high-net-worth individuals.
• Familiarity with Little Green Light, Raiser's Edge, Tessitura, Salesforce, or similar fundraising platforms.

 

Key Competencies

• Relationship Building
• Donor-Centered Fundraising
• Strategic Thinking
• Communication and Storytelling
• Project Management
• Collaboration and Teamwork
• Attention to Detail
• Initiative and Accountability

 

Performance Expectations

Success in this role will be measured by:

• Achievement of annual fundraising goals.
• Growth in donor retention and donor acquisition.
• Increased major gift revenue and donor upgrades.
• Number and quality of donor visits and meaningful interactions.
• Successful stewardship and donor satisfaction outcomes.
• Development of a strong and sustainable donor pipeline.

 

This is a “hybrid” position and the amount of time required to be in the office will be determined by your supervisor, the needs of the office, and the events and activities scheduled each week. It is anticipated that this position will require working nights and weekends, as appropriate, and with advance notice.

About the Organization

The Boch Center is committed to enriching lives through exceptional artistic experiences, arts education, community engagement, and the preservation of historic cultural landmarks. We seek passionate professionals who believe in the transformative power of the arts and are dedicated to building meaningful philanthropic partnerships that sustain our mission.

Salary

Salary is commensurate with experience. The salary range is $80,000 to $125,000.

How to Apply

Please send a resume, cover letter and writing samples to:

Sue Pekock, Vice President & Chief Advancement Officer

spekock@bochcenter.org

Boch Center is an equal opportunity employer and does not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.

Boch Center is seeking a Dance Teaching Artist for the Teen Leadership Council 2026-2027 school year program. The Teen Leadership Council is a school-year youth employment program that will hire up to 18 Teen Leaders, ages 14-18, specializing in an area of the performing arts - dance, music, or acting - using the arts for social change in their communities. Teen Leaders will work collaboratively to create an original Final Showcase performance and arts-based workshops on a social justice topic. Teen Leaders will deepen their job readiness skills, practice facilitating groups while engaging community members in a meaningful dialogue; and operate as agents of change in their communities.

 

Reporting directly to the Associate Director of Education, the Teaching Artist will create curriculum for and facilitate the Dance specialty, during which approximately 5-7 teen employees will learn dance techniques and develop/perform original choreographies for the Final Showcase at the end of April 2026. The Teaching Artist will also serve on the artistic team for the Final Showcase, under the direction of the Associate Director of Education. This position is seasonal, part-time beginning December 1^st, 2026, until April 29^th, 2027.

 

Duties include, but are not limited to:

• Developing curriculum for Dance specialty, including proper dance technique and devising of original material
• Creating an inclusive and welcoming environment for teen employees to self-choreograph original dance pieces on a social justice topic for the Final Showcase
• Collaborating with Education staff in the facilitation of a cohesive Final Showcase
• Incorporating Creative Youth Development principles into curriculum, allowing for youth agency and youth-led creation
• Maintaining a high level of artistic and professional standards for teen participants
• Working cooperatively and collaboratively with members of Boch Center’s Education Department
• Supporting impact evaluation surveys and objectives as set forth by department
• Providing excellent leadership, mentorship and guidance for all teen employees
• Additional duties and responsibilities as needed

 

The ideal candidate should possess the following attributes and experience:

• Professional knowledge and/or experience in dance (hip hop and contemporary a plus)
• Experience teaching or facilitating directly with teen students
• Experience with choreographing and teaching dance for beginning dance students
• Ability to work creatively with all levels of experience
• Understanding of Creative Youth Development principles and culturally responsive teaching
• Interactive, participatory, and dynamic teaching methodology holding high standards for teaching in an engaging manner including all students
• Understanding and passion for working with a focus on social change, gender inclusivity, and intersectionality
• Excellent group management skills
• Ability to think quickly and adapt to changing circumstances
• Excellent verbal and communication skills
• Positive energy and enthusiasm
• Ability to work independently and as part of a team
• Certification in youth work or youth development is a plus
• Flexibility and a sense of humor a must

 

• Candidates who reflect our students' demographic and backgrounds are highly encouraged to apply.

 

Schedule:

Temporary/Seasonal, part-time

December 1^st, 2026 – April 29^th, 2027

Wednesdays from 4pm-6:30pm (Program schedule is Tuesdays, Wednesdays, and Thursdays from 4pm-6:30pm). Planning time is scheduled at the Teaching Artist’s convenience.

he Boch Center is an Equal Opportunity Employer and is committed to building a diverse, inclusive staff. We especially encourage applications from people of color, people with disabilities, and members of the LGTBQIA+ community.

 

For more information, please contact Javiera Lagunas-Alvarez, Associate Director of Education at jlagunas@bochcenter.org.

 

How to Apply: Please submit cover letter, resume and references to Javiera Lagunas-Alvarez, Associate Director of Education, at jlagunas@bochcenter.org. Please list the title of the position you are applying for in the subject line of the email.

 

Deadline: October 30^th or until position is filled.