Marketing Intern

OVERVIEW:
The Boch Center is one of the nation’s leading nonprofit performing arts institutions and a guardian of Boston’s historic Wang and Shubert Theatres. Through numerous educational and community outreach initiatives, collaborations, and partnerships, the Boch Center strives to inspire and ignite a greater appreciation for art, culture, and creativity.

The Boch Center is an equal opportunity employer and is seeking a Marketing Intern currently studying Marketing, Music Business, Communications, Public Relations, Arts Administration, or a related field. The ideal candidate strives for a meaningful experience in a nonprofit performing arts organization and thrives in a busy, fast-paced environment.

DURATION:      January-May 2025

HOURS:             Part-time, flexible (8-16 hours a week)

DESCRIPTION:
The Marketing Intern reports to the Marketing Associate. This position will be expected to support all department initiatives and is responsible for:

  • Updating local event calendars with upcoming show information
  • Changing promotional bathroom flyers inside the theatres
  • Monitoring the Folk Americana Roots Hall of Fame social media notifications
  • Data entry to update and maintain current patron lists
  • Researching and maintaining all marketing and promo outreach lists
  • Staffing events and promotions as needed
  • Contributing to social media content across platforms

QUALIFICATIONS:
The ideal candidate will possess a strong interest in Marketing and Communications as well as have an interest in live entertainment and nonprofit arts. The ideal candidate is self-motivated, takes initiative, is highly organized, collaborative, and has an impeccable eye for detail.

Positive energy and a great sense of humor are a must! Experience with social media, graphic design, Adobe Creative Suite, Constant Contact, grassroots outreach, photo and/or video editing is a plus.

HOW TO APPLY:
Please send your resume and cover letter to Denise Arellano, Marketing Associate at darellano@bochcenter.org. Be sure to reference any relevant coursework or internship experience. Include your name and “Marketing Internship” in the subject line.

Applicants are encouraged to apply by December 6 for the Spring 2025 semester.   

COMPENSATION:
This is an unpaid internship that must be done for college/university credit.

Guest Experience Manager, Boch Center

Description: The Guest Experience Manager, working as part of the Theatre Services Department and reporting to the Director of Theatre Operations, will oversee all Front of House Operations for the Boch Center Wang and Shubert Theatres to ensure a safe and enjoyable experience for all guests.

Qualifications:

  • Minimum of 5 years related Event experience.
  • A proven track record of working with staff, including Guest Relations, Ushers, Ticket Takers, Food & Beverage Service, Security and Housekeeping.
  • Experience in working in a fast paced, time sensitive environment.
  • Experience in coordinating responses and responding to emergency situations while also maintaining oversight and understanding of other activities taking place.
  • Ability to work well within the Boch Center’s team environment both within the Theatre Services Department as well as other departments inside the organization.
  • Thorough understanding of safety issues and practices relating to public assembly operations.
  • Excellent interpersonal and communication skills to coordinate significant customer and client interaction.
  • A history of proven budget management that adheres to both company and client goals.
  • Ability to understand and work within Union labor agreements.
  • Understanding of not-for-profit operations from both a client and operator perspective.
  • Ability to understand the Boch Center’s priorities and work cooperatively to maximize revenue.
  • Proficiency in Microsoft Word, Excel, Outlook.
  • CPR, First Aid, Crowd Manager Certification or willingness to obtain.

Essential Job Duties:

  • Oversee the customer/guest experience for patrons attending shows and functions at the Boch Center.
  • Oversee all Front of House related staff including Guest Relations, Ushers/Ticket Takers, and contracted staff for Security, Cleaning and Concessions.
  • Actively work with Director of Theatre Operations to establish and enforce safety standards and procedures including organizing and delivering training sessions for Front of House staff.
  • Assure that a full complement of employees and contracted personnel, as required by the needs of the show/function is available for work as scheduled.
  • Responsible for working to resolve all audience ticket issues, including, but not limited to, past-dating, duplicate ticketing, accessible seating issues and customer complaints.
  • Maintain Lost & Found along with appropriate records.                             
  • Coordinate with the Boch Center Production Manager and Director of Theatre Operations to determine the specific needs of each show/function, including opening times, curtain times, intermissions, stage access and any other detail such as ‘seating holds’, actor entrances from the house, special security needs. Disseminate information to Front of House team members.
  • Review and approve Box Office Statements.
  • Responsible for handling performance reviews and disciplinary actions as may be needed for Front of House staff.
  • Implement and coordinate ADA related activities including customer service.
  • Review and verify payroll for Ushers and Guest Relations staff.
  • Actively participate in trade organizations to enhance the visibility of Boch Center facilities.
  • Perform all other duties customarily performed by a Guest Experience Manager, or as directed by the Employer.

Boch Center is an Equal Opportunity Employer and seeks diversity in its workforce.

TO APPLY: Please forward cover letter, resume and references to:

Eric Neill

Boch Center

270 Tremont Street

Boston, MA 02116

Email: eneill@bochcenter.org

Fax: 617-482-0752

No Telephone Calls.              

Head Carpenter, Tremont Theatre, Inc. - Shubert Theatre

Description: The Head Carpenter will supervise all aspects of the Carpentry Department at The Shubert Theatre and will serve as a member of the House Crew.


Qualifications:

  • Minimum of 5 years related stage experience
  • Detailed knowledge of stage carpentry and rigging
  • Thorough understanding of safety issues.
  • Ability to read, understand and interpret theatrical stage drawings and specifications.
  • Ability to work well within the Boch Center’s team environment.
  • Ability to work as well as lead Employees in the Carpentry department.
  • Excellent interpersonal and communication skills in order to interact effectively and cooperatively with customers and other constituents, particularly recognizing the multiple types of uses for the Theatre, including, but not limited to, not for profit productions, commercial productions and functions.
  • Good organizational skills
  • Working knowledge of Microsoft Word, Excel, and Outlook
  • Experience using AutoCAD or Vectorworks preferred.

 

Essential Job Duties:

Must be able to:

  • Perform primary job functions of a Carpenter.
  • Lift and/or move a minimum of 75lbs.
  • Stand continuously throughout a 3-5 hour period.
  • Operate hand tools, climb ladders, work at rigging heights, and perform other physical tasks typical of a Head Carpenter.
  • Set and enforce safety standards and procedures.
  • Assure that a full complement of Employees, as required by the needs of the attraction, reports to work for each call and is ready to begin work on time.
  • Submit accurate, detailed and timely payroll reports using Microsoft Excel and other software as may be required.
  • Be present at the Theatre for the entire duration of each call of each presentation at which the Head Carpenter is assigned, except for reasonable absences approved in advance by the Employer.
  • Provide timely and thorough responses to production requirements to properly prepare and/or implement Attractions and Functions.
  • Perform all other duties customarily performed by department heads, or as directed by the Employer.
  • This is an IATSE Local 11 position.

 

To Apply: Please forward cover letter, resume and references by 5pm Monday, May 20, 2024 to:


Grecia Hernandez, Production Manager
Boch Center for the Arts
270 Tremont Street
Boston, MA 02116
Email: ghernandez@bochcenter.org
Fax: 617-482-0752


Tremont Theatre, Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Persons from diverse backgrounds are strongly encouraged to apply.

Community Teaching Artist

Boch Center Interactive Readings: Stories Alive! Program

Job Description

Interactive Readings: Stories Alive! is an interactive storytelling program for children ages 2-12 featuring classic children’s books. Interactive Readings will occur approximately 25-50 times at various community sites around Boston to include, but not limited to, a combination of local community centers, libraries, pre-schools, hospitals, and after-school sites.

 

The ideal candidate will be responsible for completing the following:

  • Perform as the Lead Teaching Artist in approximately 25-50 Interactive Readings
  • Interact with preschool and elementary aged audience members to create a positive and educational experience
  • Attend Teaching Artist orientation at the Boch Center Education Department (specific date/time TBD)
  • Help in creation of scripts/workshops with Outreach Programs Manager for two books
  • Arrive to all rehearsals and performances at designated call times
  • Complete a Criminal Offender Record Information (CORI) Check or background check

Interactive Readings: Stories Alive! Schedule (subject to change)

Interactive Readings typically take place weekdays during the school day and school hours, with the possibility of a few Saturday sessions. The readings will occur approximately January 20th-March 7th with the potential for extension. An orientation will be scheduled before the start of the readings, approximately mid-November. (exact date and time TBD).

 

Monday-Fridays: Session times slots are approximately 10am-11am, 12pm-1pm, 2pm-3pm, and 4pm-5pm. Schedule will be set based on Teaching Artist and Community site availability. Some Saturday availability may be required.

 

Each Interactive Reading workshop is 1 hour long.

 

COMPENSATION

$36.50/hour, including up to 50 interactive reading sessions and up to 20 hours of orientation, preparation, and rehearsal.

 

QUALIFICATIONS

  • Experience in the performing arts (theatre, music, dance, spoken word)
  • Experience working with pre-school and elementary-aged children
  • Excellent interpersonal skills, especially with multicultural communities
  • A positive attitude and enthusiasm
  • Ability to work collaboratively on a team
  • Flexibility and creative problem-solving
  • Access to reliable transportation to/from Interactive Reading sites
  • A sense of humor is a must!

Please send a cover letter and resume to Jasmine Garcia (she/her), Outreach Programs Manager, at jgarcia@bochcenter.org by November 8th, 2024. Please note availability (days/times) in your cover letter.

 

The Boch Center is an Equal Opportunity Employer and is committed to building a diverse, inclusive staff. We especially encourage applications from people of color, people with disabilities, and members of the LGTBQIA+ community.