Chief Usher, Tremont Theatre, Inc. - Shubert Theatre

Description: The Chief Usher, working as part of the Theatre Services Department, will oversee all aspects of the Usher Staff at the Shubert Theatre and report directly to the Guest Experience Manager (or their designee) and Director of Theatre Operations.

Qualifications:

  • Minimum of 5 years comparable ushering experience
  • Excellent interpersonal and communication skills, written and verbal, in order to work with clients, customers, staff and other constituents
  • Great organizational skills
  • Working knowledge of Microsoft Word, Excel, and Outlook
  • Ability to work well within the Boch Center’s team environment
  • Ability to work, as well as lead, Employees in the Usher department
  • Ability to lift and/or move a minimum of 25lbs
  • Ability to stand continuously throughout a 3-5 hour period
  • Capability to perform any of the duties falling under the responsibility of members of IATSE B-4.
  • Flexibility to work evenings, weekends and holidays as needed

Essential Job Duties:

  • Make usher calls and assignments of ushers for each event, under the direction of the Guest Experience Manager or Director of Theatre Operations.
  • Maintain usher records including contact information, sign-in sheets and payroll records.
  • Disseminate event and specific performance related job information to the ushering staff through usher meetings, written memoranda and individual meetings.
  • Make announcements to the public regarding Theatre policies, event information, or general information as well as announcing ‘curtains’, end of intermissions, and building closing.
  • Supervise the opening and the closing of the auditorium and lobbies to the public as well as verifying that the public has exited the Theatre and that the Theatre is properly locked or unlocked.
  • Handle patron questions, requests and problems including the appropriate resolution of seating problems.
  • Develop a solid working knowledge about the Theatre’s Safety and Emergency plans.
  • Supervise and monitor the ushering staff to ensure that they are adhering to the policies of theatre management and are performing the duties assigned to them.
  • Disseminate safety & emergency information to ushering staff and, under the direction of the Guest Experience Manager and Director of Theatre Operations, facilitate Emergency plan actions as needed or directed
  • Respond to and handle emergency situations, such as medical or other life safety related occurrences, providing assistance and coordination of response as well as documentation of situation
  • Ensure that a full complement of Employees, as required by the needs of the event or show, reports to work for each call on time and ready to begin work
  • Submit accurate and timely payroll reports using Microsoft Excel and Outlook
  • Be present at the Theatre for the entire duration of each call. In the event of an approved absence arrange for an appropriate substitute Chief Usher for the performance(s).
  • Work cooperatively with show management/production as needed and directed by the Guest Experience Management team.
  • Perform all other duties customarily performed by department heads, or as directed by the Employer.

To Apply:

Please forward resume and references to:
Emilie Canez, Guest Experience Manager
Boch Center
270 Tremont Street
Boston, MA 02116
Email: ecanez@bochcenter.org
No Telephone Calls.

Tremont Theatre, Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Persons from diverse backgrounds are strongly encouraged to apply.

Acting Teaching Artist

Boch Center is seeking an Acting Teaching Artist for the 2025 City Spotlights Summer Leadership Program. The City Spotlights Summer Leadership Program is an arts-based youth employment program for 30 Boston resident teens. Teen Leaders participate in the 6-week program to develop their capacities as leaders in their communities; develop their understanding and awareness of social change as it relates to issues impacting their community; develop original performance material inspired by their own experiences and conversations, which culminates in a Final Showcase; strengthen their college and career readiness; and develop and facilitate arts-based educational workshops about social change and empowerment for young people in community centers, libraries, and camps throughout Boston.

Reporting directly to the Associate Director of Education, the Acting Teaching Artist will create curriculum for and facilitate the Acting specialty, during which approximately 10 teen employees will learn acting and devising techniques and develop/perform original scenes/monologues/spoken word pieces for the Final Showcase. The Teaching Artist will also serve on the artistic team for the Final Showcase, under the direction of the Associate Director of Education. This position is seasonal, part-time beginning July 8 through August 16, with mandatory training in mid-June 2025 (date TBD).

Duties include, but are not limited to:

  • Developing curriculum for Acting specialty, including character development and devising or original material
  • Creating an inclusive and welcoming environment for teen employees to create original scenes and related performance material on a social justice topic
  • Collaborating with Education staff in the facilitation of a cohesive Final Showcase
  • Working closely with Acting Teaching Artist Assistant developing curriculum and facilitating rehearsals
  • Incorporating Creative Youth Development principles into curriculum, allowing for youth agency and youth-led creation
  • Maintaining a high level of artistic and professional standards for teen participants
  • Attend Final Showcase on Wednesday August 13th at 5:30pm
  • Working cooperatively and collaboratively with members of Boch Center’s Education Department
  • Supporting impact evaluation surveys and objectives as set forth by department
  • Providing excellent leadership, mentorship and guidance for all teen employees
  • Additional duties and responsibilities as needed

The ideal candidate should possess the following attributes and experience:

  • Professional knowledge and/or experience in theater, specifically acting
  • Experience with devising, playbuilding, or playwriting
  • Experience teaching or facilitating directly with teen students
  • Ability to work creatively with all levels of experience
  • Understanding of Creative Youth Development principles and philosophies
  • Strong cultural responsiveness
  • Understanding and passion for working with a focus on anti-racist curriculum, social change, gender inclusivity, and intersectionality
  • Excellent group management skills
  • Interactive, participatory, and dynamic teaching methodology holding high standards for teaching in an engaging manner including all students
  • Ability to think quickly and adapt to changing circumstances in a supportive and flexible manner
  • Excellent verbal and communication skills
  • Positive energy and enthusiasm
  • Ability to work independently and as part of a team
  • Certification in youth work or youth development is a plus
  • Flexibility and a sense of humor a must
  • Candidates who reflect our students' demographic and backgrounds are highly encouraged to apply.

Schedule:

Temporary/Seasonal, part-time

July 7-August 15

Average of 10-12 hours per week, Monday-Friday afternoons

Rate: $3,000 - $4,000

How to Apply: Please submit cover letter, resume and references to jlagunas@bochcenter.org. Please list the title of the position you are applying for in the subject line of the email.

Deadline: May 2nd or until filled