Accessibility
It is our intent to exceed standard requirements and provide exceptional service for our patrons with disabilities. Accessible seating is available at a variety of prices throughout the Theatres. In the Wang Theatre accessible seating is in certain areas of the Orchestra Floor, and Orchestra Boxes. In the Shubert Theatre accessible seating is in certain areas of the Orchestra.
The Boch Center is committed to providing accessible Web content and resources to ensure all people with disabilities have equal opportunity to access and utilize our online information.
Accessibility FAQ
How can I purchase accessible seating tickets to performances?
The Boch Center offers accessible and companion seating at a variety of prices and locations throughout the Theatres. Tickets for performances at the Wang and Shubert Theatres may be purchased online or by calling 800.877.7575 (TDD 800.943.4327). For all theatres, tickets can be purchase at the Boch Center Box Office in person, Tuesday-Saturday, 12PM to 6PM. Please inform the ticket seller you would like to purchase accessible seats.
Does the Theatre offer ASL, audio-described or transliterated performances?
Whenever possible the theatres try to offer ASL, audio-described or transliterated performances. Please contact info@bochcenter.org for more information.
Does the Boch Center have Accessible and TTY numbers?
The phone numbers for the Wang and Shubert Theatres are Accessible: 800.877.7575, TDD: 800.943.4327.
How soon before the performance should I purchase accessible seating?
The Boch Center strongly recommends that guests purchase their tickets in advance to obtain the desired seat location. In the event that all non-accessible seat locations are sold out for a performance, accessible seating locations will be the last released to the general public.
Can I get a companion seat with my accessible seat?
Yes. Both Theatres offer companion seats along with accessible seating.
Do the Wang and Shubert Theatres each have an elevator?
The Wang Theatre is equipped with an elevator available in the Grand Lobby to all levels of the Theatre. The Shubert Theatre does not have an elevator; however, an accessible unisex bathroom is located off the Main Lobby.
How does the Boch Center pay for disability access programs and facility upgrades?
Each year, a portion of the Boch Center's operating budget is allocated for Community Service Expenditure, which includes direct cash grants, performance underwriting, and discounted Rental fees for local nonprofit resident companies. We also include Access Programming, which includes ASL-interpreted and audio-described public performances for individuals who are deaf, blind, or have communication disorders, and facility improvements that maintain physical access to the Center. Additional funding for Access Programming has been provided in the past by VSA Arts Massachusetts, the Bay State Council of the Blind, and various private foundations.
Is there hearing assistance available?
Yes, the Wang Theatre is equipped with Sennheiser MobileConnect assistive listening system.
We also have sound amplification devices available at the Shubert Theatre on a first come first serve basis. Please stop at the House Manager's podium located in the lobby on the left once you pass through security to request a sound amplification device. You may sit anywhere in the theatre with these devices.
How to connect to Sennheiser MobileConnect:
1. Join the Wifi
2. Download the app Sennheiser MobileConnect
3. Select your audio channel or click here
Website Accessibility
The Boch Center is committed to providing accessible Web content and resources to ensure all people with disabilities have equal opportunity to access and utilize our online information.
It is the policy of the Boch Center that the company's online websites and other digital content should be accessible to customers with disabilities including the blind and visually impaired. The company has developed a policy towards achieving its accessibility goals.
The company has adopted the W3C WAI Web Content Accessibility Guidelines (WCAG) Level AA as its accessibility standard for all online products and services that the company designs, develops and/or procures. We strive to ensure, to the extent practicable, that new online products and services satisfy Level A and AA Success Criteria set forth in the WCAG 2.0.
The company further urges third-party vendors providing content on its websites to adhere to the WCAG Level AA standard and will consider compliance with this standard when selecting third party vendors. Some third-party content that appears on our site may be outside of our ability to control, however.
As we continue to make improvements in the accessibility of our websites and digital content, we will review this policy to ensure that it reflects the company’s efforts and commitment to accessibility and inclusion.
The company is committed to making its websites accessible to customers with disabilities and welcomes suggestions for improvement.
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Questions or Concerns
Questions or concerns about the accessibility of any of the company's websites should be directed to the company by email at info@bochcenter.org.